Finance Blog

Atmen Speaks at Money20/20

Money20/20 took place in Amsterdam last month, and Atmen was proud to participate and showcase our latest innovations. Our team had a great time meeting

July 4, 2022

Atmen’s experience with Startupbootcamp Accelerator program

About three months ago, it was announced: Atmen Accepted into Startupbootcamp Accelerator Programme Well, those three months flew by and the Atmen team have accelerated

May 30, 2022

Atmen Accepted into Startupbootcamp Accelerator Programme

The world of financial technology (FinTech) is becoming an increasingly competitive one, and new startups are emerging daily, trying to gain traction in this new

February 14, 2022

Romance Scams: What They Are and How to Prevent Them

With Valentine’s Day fast approaching and love in the air, you might be feeling head over heels with your newfound online lover. Maybe you haven’t

February 11, 2022

What is Atmen and Why is it Important?

When you think of traditional banking, you might think of how far it has come in recent years. There is no denying that online banking

February 8, 2022

Atmen – Building the Future of Diverse Finance

Inclusion is a word that seems to be taking sprout in every industry profession in today’s world. But the disparity between the use of this

January 27, 2022

5 Ways to Invest Your Money in 2022

The year is once again coming to an end, leaving many of us wondering what the next one will bring. As your friends and family

January 12, 2022

Staying on Top of your Finances During the Festive Season with Atmen

It’s the season of giving, and with many people are in a festive mood, some might be feeling generous enough to give more than is

Type of information	Details
Information you give us	We collect information you provide when you:
	âœ“ fill in any forms;
	âœ“ correspond with us;
	âœ“ register to use the My Atmen app;
	âœ“ open an account or use any of our services;
	âœ“ take part in online discussions, surveys or promotions;
	âœ“ speak with a member of our customer support team (either on the phone or through the My Atmen app);
	âœ“ enter a competition; or
	âœ“ contact us for other reasons.
	We will collect the following information.
	âœ“ Your name, address, and date of birth.
	âœ“ Your email address, phone number and details of the device you use (for example, your phone, computer or tablet).
	âœ“ Your username, password and other registration information.
	âœ“ Details of your bank account, including the account number, sort code and IBAN.
	âœ“ Details of your debit cards and credit cards, including the card number, expiry date and CVC (the last three digits of the number on the back of the card).
	âœ“ Identification documents (for example, your passport or driving licence number), copies of any documents you have provided for identification purposes, a personal description (if you provide one), and any other information you provide to
Type of information	Details
	prove you are eligible to use our services.
	âœ“ Records of our discussions, if you contact us or we contact you.
	âœ“ Your photo (only if you upload one).
Information from your device	Whenever you use our website or the My Atmen app, we collect the following information:
	âœ“ Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your log-in information, the browser type and version, the time- zone setting, the operating system and platform, the type of device you use, a unique device identifier (for example, your device’s IMEI number, the MAC address of the device’s wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use and so on.
	âœ“ Information about your visit, including the links you have clicked on, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling and clicks), and methods used to browse away from the page.
	âœ“ Information on transactions (for example, payments into and out of your account), including the date, time, amount, currencies, exchange rate, beneficiary details, details of the merchant or ATMs associated with the transaction, IP address of sender and receiver, sender’s and receiver’s name and registration information, messages sent or received with the payment, details of device used to arrange the payment and the payment method used.
	âœ“ Information stored on your device, including if you give us access to contact information from your address book, log-in information, photos, videos or other digital content, check-ins (sometimes, we call this content information). The My Atmen app will regularly collect this information in order to stay up to
Type of information	Details
	date.
Information about your location	If you have location services in the My Atmen app switched on, we track your location using GPS technology and your IP address.
Information from others	We collect information from third parties, such as credit- reference agencies, fraud-prevention agencies and partners who help us to provide our services.
	This includes your credit record, information to help us check your identity, and information relating to your transactions.
Information from social media	If you allow us to, we will collect information such as friends lists from Facebook or similar information from other online accounts. If you’ve asked us to, we’ll use your Facebook profile to confirm your identity as part of our know-your-client (KYC) process (the process of how we check who you are).

Your right	What it means
You have the right to be told about how we use your personal information.	We provide this privacy notice to explain how we use your personal information.
You can ask to see the personal information we hold about you (this is called making a â€˜data subject access requestâ€™, or DSAR for short).	If you make a DSAR, we will provide a copy of the personal information we hold about you. We canâ€™t give you any information about other people, information which is linked to an ongoing criminal or fraud investigation, or information which is linked to settlement negotiations with you. We also
Your right	What it means
You can also ask for information about what information we process and why.	won’t provide you with any communication we’ve had with our legal advisers.
You can ask us to correct your personal information if you think it’s wrong.	You can have incomplete or inaccurate information corrected. Before we update your file, we may need to check the accuracy of the new information you have provided.
You can ask us to delete your personal information.	You can ask us to delete your personal information if:
	âœ“ there’s no good reason for us to continue using it;
	âœ“ you gave us consent (permission) to use the information and you have now withdrawn that consent;
	âœ“ you have objected to us using the information;
	âœ“ we have used the information unlawfully; or
	âœ“ the law requires us to delete the information.
	Just to let you know, we may not be able to agree to your request. As a firm authorised by the Financial Conduct Authority, we must keep certain customer information for at least six years (we’ve explained this in more detail below). If you’ve closed your Atmen account, we may not be able to delete your entire file because these regulatory responsibilities take priority. We will always let you know if we can’t delete your information.
You can object to us processing your personal information for marketing purposes.	You can tell us to stop using your personal information for marketing.
You can object to us processing other information (if we are using it for legitimate interests).	If our legal basis for using your personal information is ‘legitimate interests’ and you disagree with us using it, you can object.
	However, if there is an overriding reason why we need to use
Your right	What it means
	the information (for example, legal reasons), we will not accept your request.
	If you object to us using information which we need in order to provide our services, we may need to close your account as we wonâ€™t be able to provide the services.
	For example, if you object to us sending your personal information to our partners such as concierge providers (as part of our Premium and Metal plans), we may no longer be able to provide you with those concierge services.
You can ask us to restrict how we use your personal information	You can ask us to suspend using your personal information if:
	âœ“ you want us to investigate whether it is accurate;
	âœ“ our use of the information is unlawful but you do not want us to delete it;
	âœ“ we no longer need the information, but you want us to continue holding it for you in connection with a legal claim; or
	âœ“ you have objected to us using your information (see above), but we need to check whether we have an overriding reason to use it.
You can ask us to transfer personal information to you.	If we can, and are allowed to do so under regulatory requirements, we will provide your personal information in a structured, commonly used, machine-readable format.
You can withdraw your permission.	If you have given us any consent we need to use your personal information, you can withdraw your consent at any time by changing your settings in the My Atmen app or sending an email to myatmen@myatmen.com
	(Note, it will have been lawful for us to use the personal information up to the point you withdrew your permission).

Type of supplier	Why we share your information
Suppliers who provide us with IT, payment and delivery services	To help us provide our services to you
Our banking and financial- services partners and payments networks, including Visa and Mastercard	To help us provide our services to you this includes banking and lending partners, banking intermediaries and international payment-service providers
Card manufacturing, personalisation and delivery companies	To create and deliver your personalised Atmen Card
Advertisers	To promote our services. (We provide anonymous information only for example, â€˜500 men under 30 clicked on their advertâ€™.)
Analytics providers and search information providers	To help us improve our website or app
Customer-service providers, survey providers and developers	To help us to provide our services to you
Communications services providers	To help us send you emails, push notifications and text messages
Credit-reference and fraud- prevention agencies	To help us develop and offer credit products to you, and to check your identity and your eligibility for credit products.